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CutRoute

Which routes make money, and which customers are about to leave

Revenue is easy to see and margin is not. CutRoute subtracts labor, chemical cost and drive time to show what each route, crew and customer actually earns — then flags the jobs priced too low and the accounts likely to cancel while there is still time to act.

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Margin, not revenue

Revenue minus labor, chemical cost and drive time, per route, per crew, per customer.

Churn you see coming

A 0–1 risk score per customer, flagged 90 or more days before the renewal window closes.

Ask in plain English

"Which crew had the best margins last month?" No report builder, no pivot table.

What's in it

6 modules

Profitability and pricing

Pro and up

Find the work that loses money before the season repeats it.

  • Margin per route, per crew member, per service type and per customer
  • Revenue minus labor, chemical cost and drive time
  • Underperforming routes flagged automatically
  • Underpriced job detection against your own margin threshold
  • Market rate comparison by service type and zip code
  • A/B price test tracking on estimates

Crew and customer scoring

Pro and up

Where the hours go, and which accounts are at risk.

  • Actual versus estimated time per job
  • Crew efficiency rankings and completion rates by job type
  • Churn risk scored 0–1 per customer
  • Signals: reduced service, late payments, complaint history, price sensitivity
  • At-risk accounts flagged 90 or more days before renewal
  • Chemical cost optimizer with equivalent-efficacy substitutions and usage reconciliation

Natural language reporting

Pro and up

Ask the question instead of building the report.

  • Plain-English questions answered against your own data
  • "Which crew had the best margins last month?"
  • "What's our average job time for aeration in 21157?"

VOIP and call tracking

Pro and up

See the customer record before you say hello.

  • Twilio-provisioned business number
  • Caller ID surfaces the customer record on an incoming call
  • Routing rules for business hours and after-hours voicemail
  • Missed-call auto-text offering to schedule
  • Call recording with the legally required disclosure, plus voicemail transcription
  • Ad attribution showing which marketing source drove the call

Branding and white-label

Crew and up

Every customer touchpoint looks like your company, not ours.

  • Your logo and brand colors across portal and documents
  • Custom subdomain on Crew and up
  • Custom CNAME — app.yourcompany.com — on Command
  • Branded PDF rendering for estimates, invoices, chemical logs and agreements
  • Email sender name and reply-to customization

Command tier

Command

For regional and national operations running multiple branches.

  • Multi-branch and multi-location management
  • SSO via SAML 2.0 or Auth0
  • Zapier integration for custom automation
  • Dedicated account manager and a 99.9% uptime SLA with credits
  • Custom data export and elevated API rate limits
  • Currency and locale support for international operations

The rest of the platform

Waitlist

Get intelligence and scale first

Early access this winter, founding pricing at launch.

No spam. One email at launch, one for early access. We only call or text if you ask us to. Unsubscribe any time.

Questions

Where does the margin number come from?

Revenue for the job minus labor hours at your rates, chemical cost drawn from actual application logs, and drive time from the optimized route. Because those inputs are already captured during the day, the margin is calculated rather than estimated.

How early does churn scoring warn me?

At-risk accounts are flagged 90 or more days before the renewal window, which is before the 60-day renewal notice sequence begins — early enough to do something about it.

Do I need an analyst to use it?

No. Alongside the dashboards you can ask plain-English questions and get an answer against your own data.